pasawin is committed to protecting the personal data of every Filipino player who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law.
Summary: pasawin collects personal data only as necessary to provide its services to Filipino players. We do not sell your personal data to third parties. All data handling complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations. This policy applies to all pasawin users, including players from Manila, Cebu, Davao, Quezon City, and across the Philippine archipelago.
This Privacy Policy ("Policy") describes how pasawin ("pasawin", "we", "us", "our") collects, processes, stores, and protects personal data submitted by or collected from users ("Player", "you", "your") of the pasawin platform accessible at pasawin.net.
pasawin recognises that privacy is a fundamental right of every Filipino. We have designed our data practices to be transparent, lawful, and proportionate to the purposes for which personal data is collected. By registering an Account on pasawin or otherwise using the platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein.
This Policy should be read in conjunction with the pasawin Terms & Conditions and Responsible Gaming Policy, both of which are accessible via the pasawin website.
The data controller responsible for your personal information on the pasawin platform is pasawin. As data controller, pasawin determines the purposes and means of processing your personal data. All data processing activities carried out by pasawin are performed in accordance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission's (NPC) implementing rules and regulations.
If you have any questions or concerns regarding pasawin's handling of your personal data, or wish to exercise any of your rights as a data subject under Philippine law, please contact our Data Protection Officer using the contact details in Section 14 of this Policy.
When you create a pasawin Account, we collect the following mandatory information:
As required under PAGCOR regulations and Philippine anti-money laundering laws, pasawin must verify the identity and age of all Players before permitting Real Money Play and withdrawals. KYC documents collected may include:
When you make deposits or withdrawals through pasawin, we collect limited financial information necessary to process the transaction. For GCash, Maya, and other e-wallet transactions, this is typically limited to the mobile number associated with the e-wallet. For bank transfers (BPI, BDO, Metrobank, InstaPay, PesoNet), we collect your bank account name and number solely for the purpose of processing your withdrawal.
pasawin does not store full credit or debit card numbers. All payment processing is handled by PCI-DSS compliant payment providers.
pasawin automatically collects certain technical data when you use the platform, including IP address, device type and operating system, browser type, session timestamps, game history, wager amounts, login history, and pages visited. This data is used for fraud prevention, security monitoring, and platform improvement.
When you contact pasawin's customer support team — via live chat, email, or any other channel — we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
pasawin collects personal data through the following means:
pasawin processes your personal data for the following purposes:
pasawin does not sell, rent, or trade your personal data to third parties for their marketing purposes. Your data is used by pasawin and its service providers exclusively for the purposes listed above.
Under the Philippines Data Privacy Act of 2012, pasawin processes your personal data on the following legal grounds:
pasawin does not disclose your personal data to third parties except in the following circumstances:
pasawin engages third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include: KYC identity verification providers; payment processing partners (GCash, Maya, Philippine banks); IT infrastructure and hosting providers; fraud prevention and security service providers; and customer support platform providers. All service providers are contractually required to handle your data in compliance with the Data Privacy Act of 2012.
pasawin may disclose personal data to Philippine regulatory authorities including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies where required by law or in response to lawful requests.
In the event of a merger, acquisition, or transfer of pasawin's business assets, your personal data may be transferred to the acquiring entity. In such circumstances, pasawin will provide advance notice and ensure continued protection of your data consistent with this Policy.
Cross-Border Transfers: Some pasawin service providers may be located outside the Philippines. Where personal data is transferred internationally, pasawin ensures appropriate safeguards are in place consistent with NPC requirements and the Data Privacy Act.
pasawin uses cookies and similar technologies to operate and improve the platform. The types of cookies used by pasawin include:
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the pasawin platform. Most modern browsers (Chrome on Android, Safari on iOS) allow you to manage cookies through the browser's settings menu.
pasawin retains your personal data for as long as your Account remains active and for such additional periods as required by Philippine law. Specific retention periods include:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with NPC guidelines.
pasawin implements technical and organisational security measures appropriate to the sensitivity of the personal data processed. These measures include:
In the event of a personal data breach that poses a risk to the rights and freedoms of affected Players, pasawin will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach and will notify affected Players without undue delay, in accordance with NPC Circular No. 16-03.
Under the Philippines Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pasawin:
You have the right to be informed about how pasawin collects and processes your personal data — which this Policy fulfils.
You have the right to request a copy of the personal data pasawin holds about you. Requests can be made to our Data Protection Officer.
You have the right to correct inaccurate or incomplete personal data held by pasawin. Update basic details via Account Settings, or contact support for KYC-related corrections.
You may request deletion of your personal data. Note that pasawin may be required to retain certain data for mandatory legal retention periods before full deletion is possible.
You have the right to object to processing of your personal data for direct marketing purposes. Withdraw marketing consent at any time through pasawin Account Settings.
You have the right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another data controller where technically feasible.
To exercise any of the above rights, contact pasawin's Data Protection Officer using the details in Section 14. pasawin will respond to all data subject requests within thirty (30) days. If you are not satisfied with pasawin's response, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC).
pasawin is strictly prohibited for persons under the age of twenty-one (21) years. The platform does not knowingly collect personal data from anyone under 21. The mandatory KYC verification process is specifically designed to prevent underage persons from creating accounts or accessing real-money gaming at pasawin.
If pasawin becomes aware that personal data has been collected from a person under 21 years of age without parental consent, that Account will be immediately closed, the data deleted, and any funds returned minus any misappropriated bonuses. Parents or guardians who believe their child may have accessed pasawin should contact our support team immediately.
21+ Only: pasawin collects date of birth and requires government ID verification specifically to enforce the Philippine legal minimum gambling age of 21. This is a non-negotiable PAGCOR compliance requirement.
pasawin reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, changes in Philippine law or NPC guidance, or changes to the pasawin platform. When we make material changes to this Policy, we will notify you by email to your registered address and/or via a prominent notice on the pasawin website before the changes take effect.
The "Effective Date" at the top of this Policy indicates when the current version took effect. Continued use of pasawin after the effective date of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms.
If you have questions about this Privacy Policy, wish to exercise your data subject rights, or have a concern about how pasawin handles your personal data, please contact our Data Protection Officer:
pasawin Data Protection Officer
Email: [email protected]
Subject line: Data Privacy Request – [Your Account Username]
Response time: Within 30 days of receipt
Available: Monday to Friday, 9:00 AM – 6:00 PM Philippine Standard Time (PST)
If you are not satisfied with pasawin's response to your data privacy concern, you may escalate your complaint to the Philippine National Privacy Commission (NPC). Details of how to file a complaint with the NPC are available at the official NPC website.
All pasawin data practices comply fully with Republic Act No. 10173 — the Data Privacy Act of 2012 — and are registered with the Philippine National Privacy Commission as required by law.
Every connection to pasawin is protected by SSL/TLS encryption. All sensitive personal data — including KYC documents and financial details — is encrypted both in transit and at rest.
pasawin does not sell, rent, or trade your personal data to third parties for marketing. Your data is used exclusively to provide pasawin services to you — nothing more.
Access, correct, delete, or export your pasawin personal data at any time. Requests are handled by our Data Protection Officer within 30 days per NPC requirements.
In the event of a data breach, pasawin follows NPC Circular No. 16-03 — notifying the NPC within 72 hours and affected Players without undue delay.
pasawin collects personal data only from players who are 21 years of age or older. KYC verification ensures this requirement is enforced for every Account without exception.
Our support team and Data Protection Officer are here to help with any data privacy questions, subject access requests, or concerns about how pasawin handles your personal information.
For entertainment purposes only. 21+ only. Play responsibly. Visit Responsible Gaming for tools and support.